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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trey G

Trey G

February 6, 2026

5  out of  5
rating by Trey G
"Blaine Bethel set me up with an A+ plan in no time. Just a few minutes on the phone and now I feel safe and secure about all my insurance needs. Would recommend."
We responded:
"Thank you for the great review! We're so glad Blaine was able to help you find the right coverage quickly. We appreciate your trust and your recommendation Trey! "
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Raquel Mendez

February 5, 2026

5  out of  5
rating by Raquel Mendez
"I love the atnosphere there everyone is always so nice and helpfui. Zae answered all my questions to my satisfaction! Thank you Zae for being so patient & awesome💯"
We responded:
"Thank you for sharing your experience! We're so glad Zaelan was able to answer all your questions and provide helpful service. We appreciate your kind feedback Raquel! "
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Sandra Melendrez

January 29, 2026

5  out of  5
rating by Sandra Melendrez
"Anna Gonzales is very kind and helpful. I was able to get the coverage that I needed for a great price. I will definitely recommend Anna."
We responded:
"Thank you for your kind words! We're so glad Anna was able to help you find the right coverage at a great price. We truly appreciate your recommendation Sandra."
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shaelynn rosales

January 29, 2026

5  out of  5
rating by shaelynn rosales
"the process of always getting auto insurance is always so smooth especially from the help we get from Anna , she’s been helping out my family and I for years. We truly appreciate her !"
We responded:
"Thank you for your kind review! We appreciate your continued trust, and we're glad Anna has been able to provide smooth and reliable service to you and your family. "
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Jasmine Villarreal

January 21, 2026

5  out of  5
rating by Jasmine Villarreal
"Zaelan and Anna have been super nice and helpful! Glad I switched to them!"
We responded:
"Thank you Jasmine, for taking the time to share your feedback. We appreciate your trust and are glad to hear you've had a positive experience. Please don't hesitate to reach out if we can assist you in the future. "
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Grace Yater

January 21, 2026

5  out of  5
rating by Grace Yater
"Blaine Bethel at State Farm is amazing! He made the entire insurance process so easy and stress-free. He took the time to explain everything clearly, answered all my questions, and helped me find the best coverage for my needs. I felt confident and taken care of every step of the way. If you’re looking for someone trustworthy, knowledgeable, and genuinely helpful, I highly recommend Blaine!"
We responded:
"We really appreciate you sharing your experience. Blaine takes pride in explaining coverage clearly and helping customers find what works best for them. Thank you for trusting us with your insurance needs and thank you for the opportunity to work with you Grace. "
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Samuel Stevens

January 21, 2026

5  out of  5
rating by Samuel Stevens
"Great group of guys who get the job done right and on time. Blaine made my home-buying process smooth and stress-free by always being prepared and genuinely helpful."
We responded:
"We really appreciate your kind words! It's great to hear that Blaine helped make your home buying process smooth and stress free. Our team is always here to help, and we appreciate you chose us."
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Jim Haynes

December 19, 2025

5  out of  5
rating by Jim Haynes
"Takes care of all our insurance needs in a timely manner and also helps to get our rates lowered too the best rates"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Josh Deleon

December 9, 2025

5  out of  5
rating by Josh Deleon
"Anna was great to work with. She went above and beyond to get me what I needed. Will work with her again."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sally Aguayo

December 9, 2025

5  out of  5
rating by Sally Aguayo
"The people that work there are so nice and so helpful. I really appreciate them very much."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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eleanor sanchez

November 25, 2025

5  out of  5
rating by eleanor sanchez
"It is great to work with Anna on homeowners policy, she is so professional and efficient getting a quote and coverage immediately, so easy to work with her, Eleanor"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leticia Guerrero

November 18, 2025

5  out of  5
rating by Leticia Guerrero
"Anna is very helpful patient and nice great place to go get car insurance && offered life insurance at a reasonable price"
We responded:
"Thank you for taking the time to share your thoughts Ms Leticia! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ms Aguilar

November 17, 2025

5  out of  5
rating by Ms Aguilar
"Anna Gonzales there at State Farm took care of me right away. She answered all my questions and takes care of me when I'm had a problem with the bank. I recommend her for auto and life insurance. My boys are next to go see her 🤣🤣🤣. I'll make sure Thank you ma'am"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Anna is the best!"
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Brianna Morales

October 30, 2025

5  out of  5
rating by Brianna Morales
"Ana is the agent my family and i use. She is the kindest most willing to help agent I’ve ever worked with. My family and i were in an auto accident and she has gone above and beyond to help us with everything the entire way. I will recommend her to anyone i know! Thank you Ana!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Parker Hutchens

October 28, 2025

5  out of  5
rating by Parker Hutchens
"Jason was great. Listened well to what was important to us, and took great care of us!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake

October 17, 2025

5  out of  5
rating by Jake
"The process was quick and smooth! The quote came back quickly & we got the ball rolling. Great job Jason & Blaine!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Latasha Cochran

October 6, 2025

5  out of  5
rating by Latasha Cochran
"This was the fastest and the most amazing experience ive ever had with car insurance! Thanks so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Moore

September 17, 2025

5  out of  5
rating by Lisa Moore
"First rate experienced quick service from Jason & his staff!! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Martha Castillo

September 16, 2025

5  out of  5
rating by Martha Castillo
"great customer service, friendly staff. Zaelen answered all my questions. Highly recommend State Farm. You’re in good hands!! 🤲"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robin Minielly

September 16, 2025

5  out of  5
rating by Robin Minielly
"Been with Jason since coming to Lubbock in 2009. He insured our cars, home, and umbrella policy. Always very attentive! Had some roof and car claims. They are top notched!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cynae Rios

August 29, 2025

5  out of  5
rating by Cynae Rios
"Highly recommend this agency for all your insurance needs! Anna and Zae helped me get a life insurance policy and made the process very easy and simple."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tricia Dawn

August 14, 2025

5  out of  5
rating by Tricia Dawn
"After my homeowners insurance changed for the third time in 5 years, I took my parent’s advice and called Jason’s office. The quote process and switch over was so easy because they did it all. I not only switched my homeowners insurance, I bundled our two cars…and I still saved over $100 a month!! Plus, everyone is so helpful and very nice….so I definitely call it a WIN!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kylla Steen

August 12, 2025

5  out of  5
rating by Kylla Steen
"Super great service, happy to be covered by the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rebecca Smith

Rebecca Smith

July 29, 2025

5  out of  5
rating by Rebecca Smith
"My insurance premium was so high with USAA. My son in law recommended I try State Farm. Jason and his team were so friendly and helpful. The transition was easy and my premium was lowered by about $80. I was stunned. Thank you Jason!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Xavier Kuhn

July 17, 2025

5  out of  5
rating by Xavier Kuhn
"great customer service, anna was the one that help with home owners insurance. i am a first time buyer and she made the process extremely easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"